General Conditions of Sale

GENERAL CONDITIONS OF SALE AND USE

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OVERVIEW

ARTICLE 1: SCOPE OF APPLICATION
These general conditions of sale apply to all sales concluded through our website.

ARTICLE 2: ORDERS
Automatic recording systems are considered as proof of the nature and content of the order. Our site confirms acceptance of the order to the customer at the email address provided by the customer. The sale will be concluded upon validation of payment of the order, i.e. the date of validation of payment for orders paid online by credit card or the date of receipt of payment by check. Our site reserves the right in any event to refuse or cancel any order from a customer with whom there is a dispute relating to the payment of a previous order.

ARTICLE 3: AVAILABILITY OF ARTICLES
As long as our offers and their prices are visible on the site, they are valid. The availability indicated at the time of consultation of the site by the customer remains dependent on the state of the stock with us and of course with the suppliers.

To create our showcase and sales catalog, we work with databases, enriched according to the information communicated by our suppliers. This database contains more than a hundred articles, not all of them are stored in our reserves and our offer is then conditioned by the availability of the articles at the suppliers.

Only the definitive rupture of an item with our suppliers results in the removal of this item from our sales offer. In other cases, a new order within a certain period remains possible.

When there is unavailability of an ordered product, the customer is informed by email or on the invoice for the products shipped in the case of an order for several items.

Order delivery deadline: when placing the order and on the order acknowledgement, a delivery time is communicated to customers. It is calculated by adding the longest product availability time to the delivery time of the transport method selected by the customer.
From the moment the order is placed to its dispatch, the customer has the possibility of cancelling their order.

Special features:

Pre-order items : items to be released are offered on our pre-order site. This reservation is made with the indication of a release date announced by the publisher at the time of opening the reservation phase. This release date can be changed at any time by the publisher who is solely responsible for the marketing of its product.

In all cases, from the date of final sale, to ship the items to customers who have reserved, up to the stock provided by the publisher for the release day.

ARTICLE 4: PRICE
Prices indicated in euros are deemed net, excluding shipping costs. This price includes the price of the products, handling, packaging and storage costs of the products. They are subject to change at any time without notice, knowing that the items will be invoiced on the basis in force when the order is registered. All orders are invoiced in euros and payable in euros. Any customs fees or local taxes remain the responsibility of the recipient.

ARTICLE 5: SHIPPING COSTS
Our site gives you the opportunity to benefit from free shipping and delivery in France from 75 euros of purchase, however for other destinations please contact us.

ARTICLE 6: PAYMENT
You have several payment methods offering maximum security guarantees. You can pay:

- By bank card or private card (Visa, Eurocard/Mastercard) or directly on the site, in the payment form offered during the ordering process (secure entry by SSL encryption), by entering the type of card, your card number without spaces between the numbers, the control number (located on the back of your card) and the expiry date.

You have different payment methods available and you can even benefit from credit card payment facilities.

Payment is made on the secure banking servers of our partners. This means that no banking information about you is transmitted via our site.

Payment by bank card is therefore perfectly secure; your order will be recorded and validated as soon as the payment is accepted by the bank.

ARTICLE 7: DELIVERY
We deliver to your home. The delivery time includes the manufacturing time for the prints, the preparation of the package to which is added the delivery time. The buyer is notified by email of the different stages of the tracking of his order: that of preparation and that of delivery.

ARTICLE 8: GUARANTEE - RETURNS - REFUNDS - WITHDRAWAL

The items provided by our site are new and guaranteed against any defect. They are identical to those of traditional commerce and come from all the referenced publishers and suppliers.

If an item is defective or non-compliant, the buyer has 15 working days from receipt of the items to request an exchange or refund. If the fifteen (15) day period normally expires on a Saturday, Sunday or public holiday, it is extended until the next working day.

The customer must return new or unused items in their entirety and in their original packaging, intact, accompanied by all possible accessories, instructions for use and documentation (in their original cellophane packaging imperatively and with the corresponding invoice). In such a situation, the buyer must send proof.

In the event of exercising the right of withdrawal, we are required to reimburse the sums paid by the customer, free of charge, with the exception of return costs. The refund is due within a maximum of 14 working days from the date of receipt of the returned package(s).

The return shipping costs will then be your responsibility.

In case of refund, we guarantee that it will be made within 14 days or less following the date of receipt of the returned package. No cash on delivery shipments will be accepted, whatever the reason.

ARTICLE 9: TRANSFER OF OWNERSHIP - TRANSFER OF RISKS
The transfer of ownership of the products to the benefit of the purchaser will only be carried out after full payment of the price by the latter, regardless of the date of delivery of said products. On the other hand, the transfer of the risks of loss and deterioration of the products will only be carried out upon delivery and receipt of said products by the purchaser.

ARTICLE 10: PROTECTION OF YOUR PERSONAL DATA
Our site is the producer and owner of all or part of the databases making up this site. By accessing this site, the customer acknowledges that the data making up the site are legally protected, and in particular agrees not to extract, reuse, store, reproduce, represent or keep, directly or indirectly, on any type of medium, by any means and in any form whatsoever, all or part qualitatively or quantitatively substantial, of the content of the databases appearing on the site to which he accesses.

ARTICLE 11: RESPONSIBILITY
The descriptions and photos of the products present in the databases of our site have been entered according to the information communicated by the suppliers. We are not responsible for the content, The site cannot be held responsible towards the purchaser.

ARTICLE 12: ACCEPTANCE BY THE PURCHASER
These general terms and conditions of sale and the prices are expressly approved and accepted by the purchaser, who declares and acknowledges having perfect knowledge of them, and therefore waives the right to rely on any contradictory document and, in particular, his own general terms and conditions of purchase, the act of purchase entailing acceptance of these general terms and conditions of sale.